When Deal is created in monday.com send automated WhatsApp message from Integrately

Boost your sales with TimelinesAI's powerful WhatsApp integration.
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Boost your sales with TimelinesAI powerful WhatsApp integration

Automation streamlines repetitive tasks, ensuring efficiency and consistency in workflows. Integrating platforms like Monday.com with external services can significantly enhance productivity. This article will guide you through setting up an automation in Integrately to send a WhatsApp message using TimelinesAI whenever an update is created in your board.

Monday.com is a powerful work operating system that allows teams to run projects and workflows with confidence. TimelinesAI provides tools for managing communications via WhatsApp. By integrating these two platforms, you can automate sending WhatsApp messages directly from CRM, ensuring that important updates are communicated efficiently.

This guide will walk you through creating an automation that triggers a API call to TimelinesAI when an update is created on a Monday.com board.


1. Configure the Trigger

Create a new Automation in Integrately and set the trigger to “When an update is created”. This ensures that the automation will run every time a new update is added to the board.

 Configure the Trigger

2. Set Up the Action: Webhooks/API

Set Up the Action: Webhooks/API

3. Connect Your Monday.com Account

You will be prompted to connect your Monday.com account . Follow the on-screen instructions to authorize the connection.

Connect Your Monday.com Account

4. Set Up the Action Details

Method: Select POST.

Nested Data: Select No.

Set Up the Action Details

5. Set Up the URL

URL: Copy the URL from TimelinesAI API documentation for the “Send message by phone number” part.

 Set Up the URL

6. Set Up the Action Details

Add a new header:

Key: Authorization

Value: Bearer 4b180120-0b33-4701-a158-d9166217001e (Copy your token from the TimelinesAI workspace under the Integration part)

Set Up the Body/Data

In the body/data section, input the following JSON structure:

{

  “phone”: “+14840000000”,

  “whatsapp_account_phone”: “+14841111111”,

  “text”: “hello, world!”,

  “file_uid”: “afa9d4dd-978d-4a14-aa1b-bd65c272e645”,

  “label”: “customer”

}

Set Up the Action Details

7. Test and Publish the automation

1. Test the automation to ensure it works correctly. This can usually be done by creating a test update on the board and checking if the WhatsApp message is sent.

2. Once verified, turn on the automation.

By following these steps, you have successfully set up an automation in Monday.com to send WhatsApp messages via TimelinesAI whenever an update is created on your board. This integration not only saves time but also ensures that important updates are promptly communicated to relevant parties via WhatsApp. Automations like these enhance productivity and streamline communication, making project management more efficient.

author avatar
Daniel Lev Senior Project Manager
Daniel Lev specializes in project coordination, workflow optimization, and team productivity in SaaS and software services.

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